Job Vacancies

POSITION: BUSINESS SUPPORT MANAGER
JOB CODE: 4161
VACANCIES: 1 
HOURS PER WEEK: 37.5
SALARY: £26,600 per annum 

Job description:
As the Business Support Manager, you will play a key role in facilitating the smooth operation of the business by supporting the director of the company. Your main focus will be on collaborating with internal teams and customers to enhance operational efficiency and streamline processes. 

Entry requirements of this job:
Entry will usually require GCSEs/S grades but if possible with other academic qualifications and/or relevant experience is also acceptable. However previous experience of similar work is preferred. 

Tasks required by this job include:

• Offering support and taking guidance from the director in achieving business objectives. 
• Participating in the establishment and upkeep of standardized training procedures
• Developing work schedules, assigning tasks, and distributing responsibilities within the team
• Coordinating and communicating with prospective car seller or buyer or customers.
• Working collaboratively with the team to guarantee the seamless flow of business operations.
• Compiling and maintaining personnel records.
• Ensuring compliance with procedures related to the consideration, issuance, modification, and endorsement of various policies.
• Arranging car viewings for customers.
• Organizing schedules for car viewings with potential sellers. 

JOB TITLE: MARKETING EXECUTIVE
JOB CODE: 3543
VACANT: 1 POSITION
HOURS PER WEEK: 37.5 Hours Per week  
SALARY: £26,400.00 per annum

Job Description:
As a Marketing Executive for our company, which specializes in used car sales, your primary role will be to create integrated marketing campaigns that promote our products and services across both online and offline channels.
Your responsibilities will include strategizing, advertising, and coordinating events to efficiently market our offerings, encompassing products, services, and post-sale support, to our specified target audience. 

Entry Requirements of this Job:
The minimum requirement for this job is that the candidate must possess a BTEC/SQA award or A levels or equivalent qualification. However experience in working in similar position for long time will be considered and preferred. 

Tasks required by this job include:
As a marketing executive, you will need to: 

• Connect with specific customers to build and nurture robust customer relationships. 
• Engage in discussions regarding business methods, services, and target customer groups to identify marketing needs and requirements. 
• Develop and present proposals detailing extensive work programs, including cost breakdowns. 
• Assist in the development of marketing plans, advertising strategies, direct marketing endeavours, and campaigns. 
• Supervise advertising positions on diverse online platforms and applications. 
• Manage and uphold social media channels, such as Facebook, Instagram, Twitter, etc 

POSITION: TEAM LEADER CUSTOMER CARE
JOB CODE: 7220
VACANCIES: 2
HOURS PER WEEK: 37.5
SALARY: £26,200 per annum 

Job Description:
As the Team Leader of Customer Care, your key role will involve leading and overseeing a team of dedicated customer service crew members within our company. Your primary focus will be to guarantee exceptional customer service and satisfaction by offering guidance, support, and training to your team. 

Entry Requirements:
For this position, candidates should possess a minimum of GCSEs/S grades or equivalent qualifications. However, prior experience in similar work is preferred. Additional on-the-job training will be provided. 

Tasks required by this job include:

• Take charge of overseeing the shift and leading the customer service team. 
• Coordinate and guarantee the smooth operation of business activities. 
• Develop and supervise the operations of help and advisory services, delivering valuable customer support. 
• Provide guidance, support, and mentorship to the customer service team, cultivating a culture of exceptional service delivery. 
• Ensure the delivery of after-sale services and conscientiously follow up on each sale to elevate customer satisfaction. 
• Record and categorize all complaints, including those related to after-sales, for prompt resolution. 
• Collaborate with other team members to address and resolve customer queries efficiently